Meet Our Clients

Pat Cimini

Pat Cimini

l have spent thousands of dollars over the years with several different companies that repaired our existing issues and charged way too much for their services. l know that I do not have to go into detail to explain the exasperation in trying to find the right source when you have an emergent computer problem.

Fully Involved Solutions’ business concept of regular, continuous monitoring and updating with a consistent yearly expense is ingenious. That and their detailed presentation and proposal made it very easy for our team to know what we were approving for contracting with Fully Involved Solutions. We now know each year how to budget our computer expenses.

Every detail of working with Fully Involved Solutions and their business partners has been a good experience. I am very confident and comfortable with the fact that I never have to worry about an emergent computer problem again.


Owner
First In Service


Jonathan Jones

Jonathan Jones

The Clarendon County Fire Department has had a relationship with Fully Involved Solutions for 6 years. Our projects started with a custom-designed website. We wanted a website that was clean, and not cluttered. We wanted to be able to update it ourselves. And most of all, we wanted the website to look like the Clarendon County Fire Department. I was introduced to Kevin Landers and the creativity just started flowing. I have never asked for something that Fully Involved Solutions couldn't produce. The website project led us to develop an overall IT plan for our department, which included a complete overhaul of our network, which had been pieced together over the years. We have successfully rolled-out a system including a virtualized application server, a back-up server, and sub-stations that are connected by a Virtual Private Network. We have, over time, replaced all of our PC's with Apple Macintosh computers. All of our manned sub-stations have web cams that allow us to conduct our weekly staff meetings by video conferencing. Through our servers, all stations have common access to files and documents that are routinely used during daily duties. In fact, I can access my documents from anywhere that I have internet connectivity. I have even printed documents for the Chief - in her office - while I was traveling on a train to Washington, D.C.! The newest innovation for us? We can now capture signatures on our laptops and desktops. This lets us sign our weekly time sheets remotely, and allows our Fire Inspectors to capture the signature of a business owner, digitally, in the field. This is saving us time and money by not having to report to our Headquarters to sign the time sheets, or print out a report that then has to be taken back to the business owner to sign. We use Fully Involved Solutions as our IT department. They have never tried to sell us something that we didn't need and never pressured us into something we weren't comfortable with. The IT solutions that Fully Involved Solutions has developed for the Clarendon County Fire Department has completely revolutionized the way we do business. Their IT solutions and service have proven to be cost effective, efficient, productive, and dependable.


Deputy Chief
Clarendon County Fire Department


Joe Palmer

Joe Palmer

The South Carolina State Firefighters’ Association has utilized Fully Involved Solutions for several years for website management and email hosting. We had discussions with the team at Fully Involved Solutions about expanding our relationship regarding our telephone, conference call and Internet capabilities at our office. We found that Fully Involved Solutions was a very competitive group. They were able to secure outstanding rates for our service as well as improve a lot of the features we had over a system that was only 6 years old.

The Association has now been able to enhance a lot of its office operations with the new system. Fully Involved Solutions came with a lot of questions and ideas. They interviewed staff and employees about the needs they had out of the system and were able to design a system that is going to be very beneficial to us.


Executive Director
South Carolina State Firefighters' Association


Major William Gonzalez

Major William Gonzalez

Fully Involved Solutions is the only IT company I have dealt with that truly understood our network and our hardware. Most companies I have dealt with try to talk over your head. I am by far no IT expert. Fully Involved's team was able to talk on my level and help me understand every step of the process and how things work. I feel that we received a lot better customer service and results than we expected for the price. The last company we dealt with charged about the same and abandoned us. Since I've been dealing with IT this is by far the best service we received. I believe Fully Involved is more than competent and will continue to receive our business in the future.


Winnsboro Department of Public Safety


Chief Monty Tedder

Chief Monty Tedder

We have only been in service for 21 years. We have only been using computers for the last 16 years. For most of those years we have had Fully Involved Solutions’ assistance with our computer issues. Five years ago our server, which was housed in our department, crashed. We had to make the difficult decision - were we going to buy a new server or have Fully Involved Solutions host a server for us. The start up fee for server hosting and the fee for a new server was going to cost a similar amount of money. Our decision was going to be based on whether or not we wanted to pay a monthly hosting fee. Initially, it was a very difficult decision because we have never had to pay a monthly fee for our server access. We decided to go ahead and use this service on the sure fact that our server would crash again and we would be having to deal with this same problem again down the road. In this day and time you definitely get what you pay for - but more importantly you want to be able to trust the individual that is completing the work. We have been very pleased with the hosting Fully Involved Solutions provides to our department. Most importantly, we no longer have to make sure we complete backups on our own. We like the fact that if we have trouble - we are a quick phone call away from working again. Thank you for the service you provide our department. We look forward to a long relationship.


Fire Chief
Hannah Salem Friendfield Fire District